CRED CARD
I had an error in the payment of this game with the credit card from the application on the computer.
Mistakenly purchase or activate the game from another card charging that it was not mine, but another person who had given me before and I need to know if you can cancel the payment to the wrong card and to buy it with the right, please I need help , please respond quickly.
thanks
(I'm from chile and I can not write very well in English)
You need to contact customer support for this
The AnswerHQ is about Users helping Users.
They can be found here: https://help.ea.com/contact-us/ask
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
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