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Anonymous's avatar
Anonymous
12 years ago
Solved

Direct X error

I have this problem...I start the tutorial and after 5-6 second crash with this error:Please help directx function "GetDeviceRemovedReason"failed with DXGI_ERROR_DEVICE_REMOVED("The video card has ...
  • EA_David's avatar
    EA_David
    12 years ago

    I'm not familiar with Ultimate Driver, I'd guess that's a program to keep your drivers up to date? For now your best bet would be to bypass this and update manually.

    If you have upgraded the drivers and still have no luck, it might be worth refreshing them entirely, by uninstalling and reinstalling a fresh set.

    Just to check for other issues, ensure your laptop is set to run in high-power mode all the time when gaming. Also try running with a Clean Boot, in case there is some 3rd party program interference

Anonymous's avatar
Anonymous
12 years ago

What is your Operating system?

Here is the message we can read:

  • This error is usually caused by the graphics driver crashing; try installing the latest drivers.
    Also, make sure you have a supported graphics card with at least 512 MB


Since the driver is crashing you should try to reinstall the last driver for your graphic card. 

Nvidia Driver Download

  • Anonymous's avatar
    Anonymous
    12 years ago

    Thx for you answer...I have win 7 ultimate x64....and i have 2 gb dedicated vram...Battlefiled 4 or Call of Duty Ghost runs at high settings without no problem..Please help me..I really want to play this game....And i have ultimate driver installed

    • Anonymous's avatar
      Anonymous
      12 years ago
      Up
      • EA_David's avatar
        EA_David
        Icon for Community Admin rankCommunity Admin
        12 years ago

        I'm not familiar with Ultimate Driver, I'd guess that's a program to keep your drivers up to date? For now your best bet would be to bypass this and update manually.

        If you have upgraded the drivers and still have no luck, it might be worth refreshing them entirely, by uninstalling and reinstalling a fresh set.

        Just to check for other issues, ensure your laptop is set to run in high-power mode all the time when gaming. Also try running with a Clean Boot, in case there is some 3rd party program interference

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