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Anonymous's avatar
Anonymous
12 years ago
Solved

Direct X error

I have this problem...I start the tutorial and after 5-6 second crash with this error:Please help directx function "GetDeviceRemovedReason"failed with DXGI_ERROR_DEVICE_REMOVED("The video card has ...
  • EA_David's avatar
    EA_David
    12 years ago

    I'm not familiar with Ultimate Driver, I'd guess that's a program to keep your drivers up to date? For now your best bet would be to bypass this and update manually.

    If you have upgraded the drivers and still have no luck, it might be worth refreshing them entirely, by uninstalling and reinstalling a fresh set.

    Just to check for other issues, ensure your laptop is set to run in high-power mode all the time when gaming. Also try running with a Clean Boot, in case there is some 3rd party program interference

Anonymous's avatar
Anonymous
12 years ago

Thx for you answer...I have win 7 ultimate x64....and i have 2 gb dedicated vram...Battlefiled 4 or Call of Duty Ghost runs at high settings without no problem..Please help me..I really want to play this game....And i have ultimate driver installed

Anonymous's avatar
Anonymous
12 years ago
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  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    I'm not familiar with Ultimate Driver, I'd guess that's a program to keep your drivers up to date? For now your best bet would be to bypass this and update manually.

    If you have upgraded the drivers and still have no luck, it might be worth refreshing them entirely, by uninstalling and reinstalling a fresh set.

    Just to check for other issues, ensure your laptop is set to run in high-power mode all the time when gaming. Also try running with a Clean Boot, in case there is some 3rd party program interference

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