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DeerTraxArt's avatar
DeerTraxArt
9 years ago

DirectX Crash After Installing New AMD Drivers

 I am having an issue launching NFS. I recently bought the game during the last sale, which happened to be the same day I updated my graphics drivers, and I launched the game for the first time after...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
9 years ago

@DeerTraxArt

Can you first download the following drivers, specific to your setup:

http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

Then, use this uninstall utility to remove your current drivers:

http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Then install the newly downloaded drivers from above.

Reboot and test your situation, then if the issue continues, please post your full Dxdiag report as detailed in the previous link.

Thanks again.

DeerTraxArt's avatar
DeerTraxArt
9 years ago

I am still having the issue after the clean uninstall/reinstall. Attached is the requested DxDiag information. To supplement it, my motherboard is an ASUS SABERTOOTH 990FX R2.0

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @DeerTraxArt

    Do you happen to have custom firmware on the GPU or are you using any graphics injector like Sweet FX or similar?

    • DeerTraxArt's avatar
      DeerTraxArt
      9 years ago
      I do not. I do have three monitors hooked up - 2 samsung monitors and a cintiq drawing tablet - and I did a little reading and from what I gathered, there is a problem with this latest driver when running games with multiple monitors connected. However I still could not find a fix for it.

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