Forum Discussion

Anonymous

10 years ago

Approved

Download the game in a new device

Hello! I would like to ask, if you buy a new device and you want to download the game again, you will lose your progress and your in-app purchases? I have bought quite enough stuff and i don't want to...

Anonymous

10 years ago

Approved

@TheRealJony, i just wanted to play from iphone to android tablet. But this doesn't bother me so much. I am really concerned because, there is a strong chance i am buying again iphone and i don't want to lose my progress. From yours and @HeretikJirka comments, i believe i can transfer progrees between iphones, via game center. Is that right? But, what is happening with social networks? Do you know?

TheRealJony

Hero+

10 years ago

@PanosAraba You should upload your game data to the cloud with your old iPhone. Then download your game data to your new iPhone once you launch No Limits on it (remember to login to Game Center first).

Here's more about it: Game Options & Cloud Save

Anonymous
10 years ago
Approved
Ok. I'll try it and i'll tell you! Thanks!
Anonymous
10 years ago
Approved
Hello I buy new iPad, login in Game Center start game and automatic load my progress but on 45 level, and I just on 75? I already play on iPhone 6. Earlier on iPhone 6 when I play i see my nick name, and just on "player".
Anonymous
10 years ago
Approved
I also have the same issue on Android, my nvidia shield tablet profile is on level 85, but it registers me as Player, i am logged in with Google play games. If i log in on my other android devices, it restores a game profile from back in December when i was at Level 46. Somehow my game profile from when i first got the Nvidia shield tablet is not connected to my Google profile.
On my other Android devices i get my google profile name instead of the name Player.
So if Firemonkeys can fix this issue of game profiles being disconnected from Google or Apple games profiles i think our issues will be fixed.
I have tried the suggestion of deauthorising the nfsnl game in Google settings and reauthorising, but the issue remains.
Mikimuster3
Hero+
10 years ago
@p3dboard

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts) and get back in the game!

I don't have experiences with playing the game on two different devices. But I know that this should be working. You should be able switching Android devices at will and your progress should be stored & to continue on another device!

The best thing for you to do is to make a support ticket at Firemonkey's support site. There's nothing we can do on the forum Answer HQ to fix lost ingame content issues like this.p.s.: Don't forget to read the sticky topic [READ FIRST] the official FAQ from help.firemonkeys.com
Anonymous
10 years ago
Approved
I currently have a support ticket 305756, which has been open since February 1st, i was at Level 70 when i opened it, and am now at Level 85 in the game. So far firemonkeys hasn't replied to my support incident. Possibly they are very busy....