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madzo26's avatar
madzo26
8 months ago

EA app instantly crashing

So, I've been trying to play NFS Heat for the last 2 weeks but have run into the same issue with the EA app ever since, the game was on my hard drive then i moved it to my SSD and ever since that moment i cannot open EA app. I try to launch the game from steam, EA app says preparing game and about 2 sec later it crashes.


Ever since that moment i have tried app recovery, reinstalling, clearing cache, reinstalling the game on a different drive, running the app in compatibility mode for WIN 7, reinstalling my driver, 

reinstalling directx, visual C++, absolutely everything.
I can't even see the log files so that i have somewhat of an idea for what is causing the crashes.

Also there is no other instance of the App running in the background nor other background services except my GPU Tweak 3 and Riva Tuner Statistics Server.

So that is the reason why i would like to ask for some assistance 🙂

nfs heat

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  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    The Windows error reporting part has a couple of errors, and it's also not displaying the information for your dedicated GPU correctly. These errors could be the reason why the EA app is not running as it should. 

    To fix that, you can try to:

    1 - Update Windows

    2 - Use the System File Checker tool to repair missing or corrupted system files

    3 - Clean install your graphics card: Troubleshooting graphics on PC

    Once that's done, please restart your PC, re-download the EA app installer from https://www.ea.com/ea-app and try installing the app again.

    I hope this helps, 

  • TexMerC's avatar
    TexMerC
    Seasoned Newcomer
    7 months ago

    The problem? Is EA app is absolute garbage. I've read DOZENS of complaints of the app overloading cpu's and crashing even high-end gaming rigs(like mine). Runs literally ANY game at Ultra MINIMUM constant 60fps(usually 120 vsync'd)  whisper quiet. As soon as you open this dog**** app, thing sound like a 747 taking off. GOD EA is bad at their jobs 🤣

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