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VinayakVS's avatar
VinayakVS
9 months ago
Solved

EA App opens up when Launching NFS Payback

Hey Guys, I recently purchased the NFS Payback from Steam and after installing when I try to run the Game. The EA App opens up and gives a pop-up "Launching Game" and after that is done EA App minimises itself just as it would do for other apps but instead of the Game to Start, EA App opens itself up as if it were the Game.

Tried with other NFS games, they start properly but I'm having issues with this one.

  • VinayakVS's avatar
    VinayakVS
    8 months ago

    Hey @EA_Illium . I got it to work. The issue seemed to be in the ActivationUI.exe file, 

    There were a few DLL files missing. So to solve the error, all I did was searched the DLL file in other games and just copied it to the ActivationUI.exe file folder. The game started running... Almost completed the Story Mode right now.

9 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 months ago

    Hey @VinayakVS Thanks for reaching out to the community! When you have a moment give the following a try:

    1. Run the System File Checker tool, then Check for Windows and GPU updates
    2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
    3. Clear EA App's Cache (Top Left Menu > Help > App Recovery)
    4. Check if any background applications are stopping the EA app or your game.
  • VinayakVS's avatar
    VinayakVS
    9 months ago

    I have tried everything mentioned.. Also tried Re-Installing the game. 

    I have contacted the EA Help desk. They say it is a Bug.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 months ago

    Hey @VinayakVS Thanks for trying those steps, with the EA app opening and NFS Payback never launching it sounds like the game might be crashing at launch. 

    To check do you get any error codes/messages? Also, could we grab a DxDiag file?

  • VinayakVS's avatar
    VinayakVS
    8 months ago

    Hey @EA_Illium . I got it to work. The issue seemed to be in the ActivationUI.exe file, 

    There were a few DLL files missing. So to solve the error, all I did was searched the DLL file in other games and just copied it to the ActivationUI.exe file folder. The game started running... Almost completed the Story Mode right now.

  • Letaks's avatar
    Letaks
    8 months ago

    Hello @VinayakVS  I am having a similar problem, could you please inform me what DLL files did you copy exactly? and could you maybe make them available for download?

  • VinayakVS's avatar
    VinayakVS
    8 months ago

    Hello @Letaks I would surely love to help you... Currently I do not have access to my PC as I met with an accident recently. But I can guide you through the steps.. If it is possible for you to Chat with me via Mail or any other Platform Like Instagram / WhatsApp. I can guide you with some references too..

    My Email :- v shenoy 200 🐱 gmail

    [No Spaces & No Brackets.]

    My Insta ID :- Vinayak_Shenoy2000

    My WhatsApp Number :- +91 8421263966

    Connect with me I'll guide you through the process.

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