Forum Discussion
8 Replies
- EA_David6 years ago
Community Admin
Hi, can you try restarting your console, then check the game for any updates then try launch again?
- Wolffy4206 years agoNew Novice
I have the same issue Error code 2d0001 Cannot connect to autolog can only play career offline please help!
- Wolffy4206 years agoNew Novice
I was playing fine yesterday then i tried to log back in late last night and it keeps giving me the error 2d0001 and wont let me connect wait until today and same thing i restarted my router, Cleared my cache and unplugged the xbox.
Can anyone help me?
- EA_David6 years ago
Community Admin
@Wolffy420 Can you try starting the game up with another account as a test,and see if that one can log in, or if it sees the same error?
Edit: Hey, there was a recent patch, can you pop out of the game and be sure to check for updates, then try again?
- Wolffy4206 years agoNew Novice
Only the gamertag wolfy420 wont connect another account connected just fine and played online.
- EA_David6 years ago
Community Admin
A password reset may help on the account in question. If you use the same EA account here that's linked to your console account, you can just reset your password: https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/
If you use a gamertag linked to a different EA account or if you're unsure, you can log in with the console login option at help.ea.com and then use the reset option above. - Wolffy4206 years agoNew Novice
Changed the password on ea account and still same error i load up nfs hot pursuit and press start it says connect to autolog and then error pops up says connection failed Cannot connect to the ea servers. See ea.com/unable-to.connect for additional help. Error code: 2d0001
I played online fine the first day it came out and i cant play online anymore.
- EA_David6 years ago
Community Admin
If you swap to an alternative account as a test, can that play? That'll help to find out whether this issue is restricted to your main account or if it's some thing related to your connection.