Error downloading assets problem! (NEED HELP)

Hello EA, please help us fix this problem, NFS:NL keeps telling me it has errors downloading the assets or i dont have an internet connection, EVEN THOUGH I HAVE WIFI. It works perfectly in my Android device but here in my iOS device, it's been like this for a week and i even tried reinstalling the game, no chances. Im an old player of this game and please dont let me down, Everybody here has been complaining about this problem. My iOS version is 10.2 and my iDevice is an iPad Air. Please answer ASAP, or give methods on how to fix this.

12 Replies

Straatford87
DICE Team
8 years ago
@Matrenoma

Hi,

Could you please try switching between your data connection (3G/4G) to WiFi, or visa-versa. Make sure you completely close the game and reload. Afterwards, try performing a complete reboot of the device as a workaround to the issue.

In the meantime, are you connected to Game Center on your iPad?
Anonymous
8 years ago
I have the same problem, I wasn't able to play this game since the issues started last 13Feb. Most of the ios users have been complaining about this (ios 10.2.1)☹️☹️
We already tried the suggestions here but none of them works. Pls fix the issues so that the ios users can play this game again.
Anonymous
8 years ago
Same with me! im using multiple device all ios and got the same error. pls fix this issue! im using Ipad, Iphone 5s and 4s.
Anonymous
8 years ago
for me, wi-fi and 3g/4g is not the problem. ive been to diff places with high speed connection and still having this download error. Im also downloading diff apps from app store from my devices and not having this kind of problem. only in nfs nl
EA_Barry
Community Manager
8 years ago
@garbage122001 @Matrenoma @chopstick_storm

We are expecting this issue to be resolved via an upcoming update. Apologies for any inconvenience until then.
Anonymous
8 years ago
I have tried everything, from turning my Wifi Connection on/off to rebooting my device... I do hope you guys fix this soon, We're missing tons of events that we can win ☹️
Anonymous
8 years ago
@EA_Barry I do hope it will fix the issues, we miss a lot of events and the time we upgrade our cars.
52Urabus
8 years ago
Well, it is 5-23-17 and there was an update this morning to the new Hot Rod BRR series and I am having the same issue on my new Samsung S8+.
New install of the game this morning. Wi-Fi connected. Game center updated and shows as logged in. ERROR downloading assets :/
Anonymous
8 years ago
@52Urabus
Do you still have problems? You should have resolved.
52Urabus
8 years ago
Well yes I do have this problem...the reason for my post...
OK update, I just turned off Wi-Fi and started the game with my 4G service and the game booted up normally.
I turned Wi-Fi back on while in the game, ran a race, then uploaded my game save to cloud.
I exited NFS, and restarted my S8+.
Started game again with Wi-Fi connected and everything is fine now : )