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katamata25's avatar
katamata25
Newcomer
2 months ago
Solved

Help with account email change

Can i please talk to a human being from support? I have one game in my account, need for speed heat, i haVE 52 hours in it, i have the ea app open at all times, i want to link my account to steam bu...
  • EA_Lanna's avatar
    2 months ago

    Hi katamata25​

    You can do a quick test on the EA account you have opened to verify if the information you're giving support matches the EA account linked to your Steam account. 

    To do this:

    1. Log in to your EA Account.
    2. Go to Connected Accounts.
    3. Check for a Steam account on that list. Does the Steam account name match the username on the Steam account you're getting the email error from?

     

    Another way to check:

    1. Go to your Account information page.
    2. Veiw the email address registered to the EA account you're logged into
    3. Does it match the email address that appears in the Steam error message?

     

    - EA_Lanna

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