Hello everyone, I always used to play to NFS Rivals with Windows 7. Now that I upgraded to Windows 10 the keyboard stops working (car controls and other keys) so I am forced to close the game using CTRL+ALT+CANC. This normally happens within 10 minutes after I srtart playing. I replaced the wireless keyboard I was using before with an USB one but nothing happens. I reinstalled the game and installed the new and latest graphic drivers. Does anyone know how to fix this? Federico

@Flatguy Before suggesting changing the install location of your EA games, can you try changing your in-game resolution and testing the issue. If the keyboard works for an extended period, change the resolution back to your desired setting and test again. Do let us know your results here, thanks.

I'm with this same problem. I tried all informed choices, but not the keyboard works. Also use the Win10 X64 and the latest version of Origin, to get into the game it works the keyboard to the screen "press enter" when passing this screen, stop work.

well I do some changes with settings I installed in D drive and my keyboard stuck after 2 hours gameplay ... i was unable to save my Speed Points...help!

Right Mouse click "NFS14.exe" change "properties" compatible modus "Windows 7" did it for me!I played for 2 hours with no problems (before that it was a Nightmare) I use Win10 Pro 64bit AMD Radeon HD 6900 I7 8x 2,8 GhzNot 100% sure if I really solved it but for now it works!

never put games on the windows drive if you do that then your pc can run slow

In Need for speed Rivals keyboard stops working.

23 Replies

EA_Barry
Community Manager
9 years ago
@Flatguy

Can you let us know if starting the game via the following specific path helps please:

C:\Program Files (x86)\Origin Games\Need for Speed(TM) Rivals\NFS14_x86.exe

Origin by default tries to run the non-x86 executable.
Anonymous
9 years ago
I got this problem too and my pc is win 10 pro 64-bit with Geforce GTX650. The keyboard doesn't work in both x86 and non-x86 version after entering the game for 5-10 minutes.
Flatguy
9 years ago
Hi Barry,

the exact path for the game I run is: "E:\Program Files (x86)\Origin Games\Need for Speed(TM) Rivals\NFS14.exe".

I've seen that there is another executable file: "E:\Program Files (x86)\Origin Games\Need for Speed(TM) Rivals\NFS14_x86.exe"

Which is the right one?

Thank you.

Federico
EA_Barry
Community Manager
9 years ago
@Flatguy

The one I wanted you to try is the second one, the NFS14_x86.exe one.

It is also possible that not having the game running from your C:\ drive could be something to look at.

@chowsc8

Are you also not running the game from your C:\ drive?
Flatguy
9 years ago
Hi Barry,

just tried the second one but still facing that problem.

Game is installed onto the second hd.

As far as I remember, first drive was dedicated to OS and docs.
EA_Barry
Community Manager
9 years ago
@Flatguy

Before suggesting changing the install location of your EA games, can you try changing your in-game resolution and testing the issue. If the keyboard works for an extended period, change the resolution back to your desired setting and test again. Do let us know your results here, thanks.
Anonymous
9 years ago
I did not change any setting and I just install the game in C drive. If this problem cannot be solved, I will not buy this game again as I have already refunded before. I want to play this game so please advise me.
EA_Barry
Community Manager
9 years ago
@chowsc8

Would you post your DXdiag so we can take a look? There may be something in there that will point us in the right direction.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Anonymous
9 years ago
@EA_Barry wrote:

@chowsc8

Would you post your DXdiag so we can take a look? There may be something in there that will point us in the right direction.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Please find attached. Thank you.
DxDiag.txt69 KB
EA_Barry
Community Manager
9 years ago
@chowsc8

Thanks for adding that. A few items to check:

Are you on a VPN?

If your keyboard is wireless you might check the batteries in the keyboard/receiver

Check for, and complete any available Windows updates