Forum Discussion

5 years ago

Solved

Launch crash

so i`ve been trying to launch the game but everytime i do it it crashes instantly and literally cant even pass through start menu. i`ve checked everything from gpu drivers or corrupt files but i got ...

EA_Atic
5 years ago
Hey @cr33p_777 can you try a clean boot to see if any programs are messing with Need for Speed: Hot Pursuit Remastered and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

EA_Atic

DICE Team

5 years ago

Hey @cr33p_777 can you try a clean boot to see if any programs are messing with Need for Speed: Hot Pursuit Remastered and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

Wsr02
5 years ago
@EA_Atic i installed the game and it never launched apparently it is not supported on windows 11 which is the one i have and it's really annoying
- BuckoA51
  5 years ago
  Same issue here I fancied a quick game today and nothing, won't launch, is this really not compatible with Windows 11? It's the first modern game I've heard that won't work on Win 11?
  ~~Edit - Nevermind, it was Discord, disabling Discord in-game overlay fixed things for me.~~
  So I decided to play again tonight, turned off Discord, launched the game...black screen then instant crash to desktop.
  Started disabling my apps one by one, suddenly, after Disabling DisplayFusion, the game launched.
  I quit the game, re-enabled DisplayFusion and guess what, the game still launched.
  So, until anyone can prove any different I'm putting this down to some issue with the games DRM, EA Desktop being screwy or similar, as I can't figure it can be anything else.
  Once again, legitimate customers get the raw deal it seems.
  - ru1d3pnjdg0a
    3 years ago
    Still have the Issue, the overlay is off and was never on.