My progres reset to 0

No problem, always happy to help chrwinston​.

Thanks for the answer danisoff​ 

Hello chrwinston​,

This is unfortunately a common issue in the last three NFS games, it happened to me with NFS Heat and NFS Payback. It’s difficult to pinpoint exactly why it occurs, but the reality is that there isn’t much that can be done to fix it. Your only option is to start from scratch, as EA Support does not have the ability to restore missing progress.

Yes, help my friend