My son cannot Connect to Autolog. (fa2)

I have the same exact problem and yes I have a Nintendo Switch Online membership for the family to be able to play online. It's a bug that EA and developers need to fix or else they need to recall this product on the Nintendo Switch platform for false advertisement as the game is label as "Everyone 10+". My twins both are 10years old and cannot connect to Autolog\Online even though any other online game on the switch works for them. We have three switches and three copies of this game as it is a single player with multiplayer only possible online and we wanted to play against each other. Using my adult account I have logged in with no issues on all three Switches but they can not on any of them. I even whitelisted the game on Nintendo parental controls for both child accounts and for one of my twins as a test I set them up in parental controls restrictions of "None" as this should allow to play software of any rating on the Switch but the same problem occurs. The problem as I conclude is that the EA Autolog servers need to be updated to detect which connections are coming from Nintendo Switch users and to allow EA's online self imposed restriction of anyone below the age of 13 be managed by the Nintendo Switch Parental Controls and to allow Online play for anyone based on the Game rating set by the ESRB which for this Nintendo switch game is listed on the front and back cover as "Everyone 10+ ENFANTS et ADULTES 10+"

For clarification I had already opened a case with EA support on this issue and they are clueless as this problem needs the Developers to look at it. All they did was point the finder at Nintendo. By reading this forum I can see that my next step of calling Nintendo is going to result in Nintendo pointing the finger back at EA. Again EA and Nintendo get the Devs to look at the problem ASAP as no one likes being the monkey in the middle.

If I'm wrong with my conclusion then we still have a problem anyway and I would like to know what EA and developers are doing about it. Please respond and post what the timed fix is to this issue and no my kids waiting 3 years for them to turn 13 is not the answer. As it stands this game should be avoided on the Nintendo Switch platform or anyone between the ages of 10 and 12 and possibly other platforms also as the life blood of the game is really the connection of competition that Autolog brings to the game. Without it this game is very stale.