Forum Discussion
Can't play the game.
After I got the update, I cannot play the game at all. I press the A button on my controller and no response. I restarted my system. Still the same issue. Would like some assistance with this.
@InhumanLine13 Hi, are you on Xbox?
If it's not responding at all, on console that sounds like there might have been a profile issue. Can you try restarting your system and try again?
If this is ineffective, does swapping to a different profile have any effect?
- 6 years ago
Yep Xbox, and already restarted the system and still the same result, not able to press A at all. I did read the update notes stating will need a wheel and a controller to access the game. If that's true then I wasted money on this game and not to happy.
And I only have one profile.
- EA_David6 years ago
Community Admin
@InhumanLine13 Hey, that line is more to remind folks that just having a wheel attached might not be enough, they may need a pad connected too. You should be able to connect with just a pad. In fact, if you have any peripherals connected, can you remove these while we're trying to look into this.
If you haven't done so already, can you try a hard restart by holding the button on the front of your system, then check again after?
If this is ineffective, can you close down the game client for your main account, then swap to an alternative account as a test and see if that can progress.- 6 years ago
Still same issue. If there is truly no fix to this at all I might have to file a complaint. Since I have bought the digital copy I know I'm not getting my money back.
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