My son plays Need for Speed Rivals online - everything works well. He just bought Heat and he is unable to connect. I have spent hours going in circles with the EA and Xbox support pages and everything they suggest checks out. What is wrong with Need for Speed Heat?
Thanks. I can connect with my profile. It is something profile specific. I have customized his restrictions to almost none. With his profile we continue to get a message that says this account cannot connect. There are several reasons why and go to the trouble shooting page. All connectivity tests are good, reset the router, reinstalled the game, etc. This is really frustrating.
I got the problem fixed. Call EA. They will have to change the birthday of your kid to say he is 18. It will take a couple of weeks, but they do will fo it if you provide a couple of pieces of information to them to prove you are you. Then, when they do turn 18, they can go back and get them to change their birthdates to the correct one.
Like I said, that is what I did, and now my doin can play all ea games online. And if I do want to monitor him, I can still setup parental controls in the console.
Good luck. Like I said, call EA. It's their restriction that controls the gameplay, not the console. You can get the number from EA website. Same dude where your EA profile resides.
