Need For Speed: Heat Polestar 1 Diecast Model
Hi All,
I recently tried to get a resolution from EA chat for this issue. I ordered the Collectors Edition of Need For Sped Heat and as far as I can tell, will receive the Polestar 1 Diecast model Pre improvements made such as the added wing mirrors and other things so I will receive the version EA weren't happy with, which is fine that was highlighted in an email I received from Game UK with a statement from EA saying I would receive a new updated/refreshed model with the necessary changes and improvements made, however when I click the link to redeem my code and add proof of my purchase, it says the period for redeeming has expired, now I was going to lie down and accept that but why should I accept that when I have a statement and proof from EA saying categorically I would receive the new one when it was available but yet the chat can't help and the link has expired, that was never said to be the case in my email, nowhere have I seen I needed to order within a certain time to get the new one and I have spent nearly £100 on this and so expect what I have been told I will get as I think that is only fair, I don't think it fair people that spend £100 later than everyone else be discriminated for doing so by a link expiring and being shut off to us, I spent the exact same amount of money as everyone else for this.
Does anyone know if they have started sending out the updated version of the model the email said 6-8 months and as just about been that now.
I hope I can get some assistance on this as I don't see why me and many others should have to accept this, however if I'm making a mistake and am still going to get the updated version, I will take everything I said back.
