Forum Discussion

vembw's avatar
vembw
New Novice
9 months ago

Need for Speed Hot Pursuit Remastered not launching

This situation kept happening for a month.I've tried several answers to the glitch, searched from ea answers hq and steam community, but unfortunately they didn't work. when i click to start the gam...
vembw's avatar
vembw
New Novice
9 months ago

thanks for your opinion.I've already tried all of them, but unfortunately, they did not work for me.😕

danisoff's avatar
danisoff
Hero
9 months ago

 Have you tried talking with EA support @vembw?

  • vembw's avatar
    vembw
    New Novice
    9 months ago

    haven't tried, i just sended a error report by using ea app. hope this works...

    • EA_Illium's avatar
      EA_Illium
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      9 months ago
      Hi @vembw, I wanted to check I see you have the RTX graphics and intel Xe Graphics. Can you confirm via Nvidia, and Windows settings your using the Nvidia card?

      • vembw's avatar
        vembw
        New Novice
        9 months ago

        it's a laptop, when playing game, it will switch to Nvidia geforce 4060 laptop graphic card automatically.
        i think switching the graphic card won't cause the game crash.

    • danisoff's avatar
      danisoff
      Hero
      9 months ago

      That is definitely a smart move @vembw, I would advise you to check out the recommended steps by @EA_Illium.

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