Forum Discussion
11 Replies
- Straatford8710 years ago
DICE Team
Can you try following troubleshooting relevant to your tablet from the following links:
- Anonymous10 years ago
Thanks for that!
I just reinstalled the app to try the method you gave me but its saying something about a server error 5003.
- Anonymous10 years ago
sorry about that it's working now, im going to try the method thanks for your help! 😀
- Straatford8710 years ago
DICE Team
Sounds like there might have been a connection issue or something related. Let me know if you need further help.. 🙂
- Anonymous10 years ago
Thanks!
Ok I tried the method you give me and It still didn't work. Does this mean that the app just doesn't work or is there another solution I could try 🙂
Thanks again!
- Straatford8710 years ago
DICE Team
Hi,
Based on the 5003 error that you've provided I found a helpful post from another users that managed to resolve the issue:
Note that I've seen this issue before with users who were on an unstable mobile internet. Try switching to your local wi-fi, or instead to mobile data to see if that makes a difference.
- Anonymous10 years ago
Hi,
I did that and it still didn't work so I left it a while and when I opened the app it started to download the data so the data is now downloaded.
The only problem now is that the app just force closes, I tried the method provided and it didn't work is there another way of getting it to work. 🙂
Here is a screenshot of the problem
Thanks!
- Anonymous10 years ago
Hi,
I finally got it working and I'm having a blast playing this game! 🙌
Thanks for your help, you have been very helpful!
Thanks again!
- Straatford8710 years ago
DICE Team
Hi,
Thanks for letting me know. Glad to hear that your are back into the game and having a blast.. 🙂
Last question from my end: anything specific on your end that got the game working suddenly? Your answer might help future players encountering the same problem.
Have a nice weekend,
- Anonymous10 years ago
I don't know if this will work for others but if it does then I'm glad I could help future players.
What I remember is that after multiple tries and fails I finally give up but I shut down my device yesterday (because I was tired) and today when I started my device back up I went on the app to see if it would come on and to my surprise it did! But I'm not sure if its because I did a safe reboot and then waited a while. If the following method doesn't work then try rebooting the device and as soon as the home screen comes on then go on to NFS straight away.
I hope I explained it well! And I wish the best of luck of trying this to other and future players who come across this problem.
Thanks!
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