Forum Discussion

3 years ago

Solved

Need for speed most wanted 2012 reedem error

I bougth The Need For Speed Most Wanted 2012 and my email was hacked and i lost it and i have the box but i cant play because it says ïti already reedemed"can someone help me?

EA_Montimer
3 years ago
@Kakadudemon

In this situation, you will have to speak to our customer support, to try and recover access to your EA account. If your EA account has been hacked, please follow these steps to get in touch with our support team:

Go to https://help.ea.com/en/help-home/?r=1

Select "Game Support"

Choose product "The EA app"

Select topic "I need help with my hacked account"

They should be able to look into this issue for you.

EA_Montimer

Legend

3 years ago

Hello @Kakadudemon

Game codes are one time use only. Once the code is redeemed on the account, you will not be able to activate the code on a different account. Can you please specify, what platform is the code for?

Kakadudemon
3 years ago
The platform is Windows 10
- EA_Montimer
  Legend
  3 years ago
  @Kakadudemon
  
  Thanks for the info! Can you please let me know, did you play the game before on the account that you have lost access to?
  - Kakadudemon
    3 years ago
    Yes i played the game