bought the game just now on Steam but it does not load/open.
EA Games and Steam accounts are linked.
I can see the game in both - Steam app and EA games app as Installed and ready to play.
When I try to launch it through steam, ea app opens, starts the process. then it just closes and launches the EA app again.
how do I get to play it?
Did you manage to find out the problem?
Installed it on an old work laptop with an i5 proc and on board graphics and 8Gb of ram. ran like crap but at least the game launched.
The laptop I use now and on which the game does not launch is an Asus TUF gaming A 15 with an AMD Ryzen 9 8945H and RTX4060laptop , 32GB ram. The only thing I did not try is to somehow force or disable the dedicated card and use the 780M graphics but I don't know how to do that yet.
I upgraded bios firmware to the latest version too. Same **bleep** popup appears when launching the game. The only other idea I have is to reinstall Windows... BUT I do not want to do that for 1 game only.
And the story goes on... :)) . At this point I think I have more chances to run it on my phone than on my current laptop.
My Old laptop doesnt have a video card so this is not going to be a solution in my case. Submitted Steam help case, but it is not looking very promissing.
Dont worry. It is the same issue no matter what platform you bought it from.
I tried and installed the game on a brand new pocket PC and it ran flawlessly. So it has to be something from the system. To mention that it arrived with pre-installed windows. almost all drivers were out of date and it still ran the game. I used the same EA app account. I will try on another laptop and on my old PC as well :)) . Hopefully a solution will take shape for my brand new laptop that cannot run an old game...
the problem with the EA support is that there is no actual support available. Only some guides to do by yourself online which I have done.
Also as the game is bought on Steam, EA Games are sending me to steam. Steam, on the other hand is pointing me to EA Games so this makes me go in circles.
Tried fully reinstalling the EA app, steam app, the game itself - nothing seems to be helping with the issue.
"Preparing Game" and that's all.
Saw in another thread someone requested DxDiag file.
Very unlikely for the EA app reinstall to change things. In my case did not solve anything for ex.
Cache cleared x3 times, EA app run as admin, all startup programs stopped, all overlays disabled. Video driver up to date, windows up to date. Disk cleaned up etc. etc. etc. .
PS: Created another error report. Hopefully someone will take a look
c48f18f7-a13b-4a8c-9f28-86243ad2e27a
Have you tried fully reinstalling the EA app rselakovs?
This didn't help me. I've tried a lot of different approaches and solutions I managed to find online and nothing really helps.
- Fix EA Games app - did not help
- Update EN_US Folder - did not help
- Close EA games app and background service through task manager, launch on Steam - did not help
- Run Origin as administrator - did not help
- Change NFS13.exe Compatibility properties to run in compatibility mode for Windows 7 or Windows 8 with disabled full sreen optimisations - did not help
- Change NFS13.exe Compatibility properties to run in compatibility mode for Windows 7 or Windows 8 with disabled full sreen optimisations and Run the program as administrator - did not help
There was also a guide about missing ssleay32.dll file, but the file is present in my game files.
