Forum Discussion

Anonymous

8 years ago

Solved

Need for speed no limits-failed purchase but billed

On 7/16/18 I purchased or tried to buy wasn't able to due to server connection failure. Your game said retry so I did thinking I could or was trying to connect to server again which failed. I got cha...

EA_Barry
8 years ago
@waterman2814

Can you please make sure you included the details from the following page in your support ticket:

https://help.firemonkeys.com.au/hc/en-us/articles/206157258-App-Store-Purchase-Not-Received%C2%A0

Thanks.

EA_Barry

Community Manager

8 years ago

@waterman2814

Can you please make sure you included the details from the following page in your support ticket:

https://help.firemonkeys.com.au/hc/en-us/articles/206157258-App-Store-Purchase-Not-Received%C2%A0

Thanks.

AstralWrek
2 years ago
"help.firemonkeys.com.au uses an unsupported protocol"

It's not working, and neither is the support link which has been started in the app - "https://help.firemonkeys.com.au/hc/en-us/articles/206157258"

I also tried German and US-West VPNs.

I have twice purchased NFS with no limits for the ad-free plan (179 INR). I got neither the plan in my game nor the refund for the first one.
- EA_Barry
  Community Manager
  2 years ago
  @AstralWrek
  
  This is an old thread so I will lock it for now but feel free to create a new topic for your issue, thanks.