Forum Discussion

Anonymous

8 years ago

Solved

Need for speed rivals for Xbox one keeps freezing at loading screen.

Please fix this issue. My need for speed rivals game I just downloaded from the Xbox store keeps freezing up at loading screen and sending my back to Xbox home. Would be thankfully appreciated if the...

EA_Barry
8 years ago
@lightersup420

Please let us know if the troubleshooting steps at the following link help you at all, thanks.

https://answers.ea.com/t5/Technical-Issues/Console-Troubleshooting/td-p/4908815

WhitechapLE710

6 years ago

@lightersup420 Still having this issue, I’ve contacted EA support countless times only to be told to try the “troubleshooting” every time even when I let the spokesperson know I’ve already tried these steps there is no further communication. Gotta love being robbed pretty much.

PendingDemiseAL
6 years ago
@WhitechapLE710 I seem to have gotten around this by deleting my save data and canceling the cloud sync.
- xboxbabe70
  6 years ago
  @PendingDemiseALT wrote:
  @WhitechapLE710I seem to have gotten around this by deleting my save data and canceling the cloud sync.
  Please let us know if the game crashed/freezes while playing, and how many times were you able to start and play the game since you deleted your save data without it crashing/freezing?