Please let us know if the troubleshooting steps at the following link help you at all, thanks.
https://answers.ea.com/t5/Technical-Issues/Console-Troubleshooting/td-p/4908815
Dear EA, I love the game 'Need For Speed: Rivals; when it work that is. I have attempted all of the steps to fix the problem. Here is the issue; the troubleshooting steps did not fix the problem. At least 105 people are experiencing this issue. I am more then willing to bet that there are more. Now, it appears to be mostly or completely Xbox One. So there has to be something inside the cross comparability coding that is causing an issue. If you would please fix this issue instead of holding up the rep you have now, all EA games would benefit massively.
Sincerely,
Firedusk
Thank you!!!
@Slayer032746 wrote:Dear EA, I love the game 'Need For Speed: Rivals; when it work that is. I have attempted all of the steps to fix the problem. Here is the issue; the troubleshooting steps did not fix the problem. At least 105 people are experiencing this issue. I am more then willing to bet that there are more. Now, it appears to be mostly or completely Xbox One. So there has to be something inside the cross comparability coding that is causing an issue. If you would please fix this issue instead of holding up the rep you have now, all EA games would benefit massively.
Sincerely,
Firedusk
Thank you!!!
hi @Slayer032746 Unfortunately EA does not monitor this forum so they will not see your post. We did at one point have a community manager say he was going to look into the crash/freeze issues but never did. As far as a the game goes, the issue with the game happens before the game even loads so it would not have anything to do with cross-platforming/multiplayer. From all the information and testing etc...that I and others have done, the issue seems to be connected to EA server, and unless they decide to remaster the game or remake it and fix the issues with their servers, I'm afraid we will have to play offline in order to guarantee a crash free game play. Have a good day! 🙂
