Please let us know if the troubleshooting steps at the following link help you at all, thanks.
https://answers.ea.com/t5/Technical-Issues/Console-Troubleshooting/td-p/4908815
as a NFS fan, i wanted to boot on Rivals from my xbox one X, and same issue, that is unnaceaptable, they need to fix this, it an EA server issue and nothing else, if nobody plays the game EA play shoudl let you host an online seesion even if you are alone like it was on burnout revenge a few months ago for example. .
EA is a big advocate of online gaming, while most of these have a solo campaign, and we paid for the game either on disc or digital , this game still can be purchased, so this "issue" should be fixed since , i cannot believe this issue exists since a while... i own all NFS on xbox , i have being able to launch NFS, Payback, Heat but not the one even after i ve logged into each via my EA account.
i'm so happy to see hot pusuit 2 coming in a few days, already preordered it, but this needs to be fix , for the sake of game ownership and game preservation over time.
i do not want to switch to offline to be able to play a game. in this case they need to patch the game shut down the servers if they need to , but WE NEED TO ACCESS THE GAME WITHOUT any issues..
i strongly advice everybody here not to complain HERE, but go on TWITTER and tweet to @EA and @criteriongames to have some visibility , and they'll react, cos if most of us complain here , nothing will happen , cos the average player will not see or hear about this issue.
@angealexiel17 wrote:as a NFS fan, i wanted to boot on Rivals from my xbox one X, and same issue, that is unnaceaptable, they need to fix this, it an EA server issue and nothing else, if nobody plays the game EA play shoudl let you host an online seesion even if you are alone like it was on burnout revenge a few months ago for example. .
EA is a big advocate of online gaming, while most of these have a solo campaign, and we paid for the game either on disc or digital , this game still can be purchased, so this "issue" should be fixed since , i cannot believe this issue exists since a while... i own all NFS on xbox , i have being able to launch NFS, Payback, Heat but not the one even after i ve logged into each via my EA account.
i'm so happy to see hot pusuit 2 coming in a few days, already preordered it, but this needs to be fix , for the sake of game ownership and game preservation over time.
i do not want to switch to offline to be able to play a game. in this case they need to patch the game shut down the servers if they need to , but WE NEED TO ACCESS THE GAME WITHOUT any issues..
i strongly advice everybody here not to complain HERE, but go on TWITTER and tweet to @EA and @criteriongames to have some visibility , and they'll react, cos if most of us complain here , nothing will happen , cos the average player will not see or hear about this issue.
Game should work fine now, it has for me and many others since it has been put on game pass. I am assuming it is due to the fact that since it is on game pass now EA has either had to open and maintain more servers for it or the game is now being run on Microsoft servers, either way game seems to be working now. Let us know what happens if you try to play it again soon but I'm sure you shouldn't have any issues, as I have tested it many times since it's been on game pass with success.
Awesome news, i'm pretty sure it's because now they have switched to the Azure Servers of Microsoft... i'll try tomorrow.
but i caouldn't imagine they kept this game on sale with this issue for so long, there is no word for it...
@angealexiel17 wrote:Awesome news, i'm pretty sure it's because now they have switched to the Azure Servers of Microsoft... i'll try tomorrow.
but i caouldn't imagine they kept this game on sale with this issue for so long, there is no word for it...
Curious, how do you know EA is using Microsoft servers? Also, unfortunately the game did crash/freeze for a friend of mine yesterday. I'm assuming it's because their isn't enough servers to accommodate the influx of players but hard to say since no one from EA has put any effort into trying to troubleshoot the issue with players through this forum. So for now, it appears that to play 100% crash/freeze free it will have to be done offline only.
