Forum Discussion
EA_Barry
Community Manager
8 years agoPlease let us know if the troubleshooting steps at the following link help you at all, thanks.
https://answers.ea.com/t5/Technical-Issues/Console-Troubleshooting/td-p/4908815
5 years ago
i downloaded the game my main profile " Bad82 " and its freezing while searching for a game to join and sending me to the title screen. I tried it on my other profile and it liaded no issues. The problem is my xbox live is on my bad82 profile and i would like to play the game on that profile. game pass is having a thing where the top 5 people with the most gamer points from ea games for the month wins a x box series x. I need to be playing on the other profile for any gamer points to count.