Please let us know if the troubleshooting steps at the following link help you at all, thanks.
https://answers.ea.com/t5/Technical-Issues/Console-Troubleshooting/td-p/4908815
After years I finally found a fix. Before you start the game make sure you console is offline from the internet. From there open the game and load up as usual. After you're in the garage you can go back online. I'm sorry that EA is too lazy to provide a simple working patch for this. Hope this helps 👍
it still crashes if you try to join an online session
@ricardo7590 wrote:it still crashes if you try to join an online session
@ricardo7590 Hi! Yes you are correct, I don't know if you were replying to @Avengersman1420 he did forget to add that the game can still crash when joining an online session. But my posts #111 and #116 is more detailed and does state that the game can still crash when joining an online session. Here is a copy of my post 🙂
***SOLUTION:
In order to load/play 100% crash/freeze free you must play offline, you can do this by disconnect your Xbox from the internet BEFORE starting the game. You can disconnect your Xbox from the internet a number of ways but the easiest is to go to your Xbox settings under the Xbox home screen, then under network disconnect internet. Unfortunately, this is currently the only way to start/load/play the game 100% crash/freeze free. NOTE: playing this way doesn't allow you to play with your friends/or strangers, but if you really want to play online with friends/stranger you can do so by starting the game offline, the once in your garage, reconnect your internet BUT just know that once you reconnect to the internet your game might still crash/freeze. Happy gaming! 🙂
I put the game into single player and restarted the game. So I can get in without having to do the offline online stuff. It offered my old save and new one. I selected new one and I’m online in a full lobby. See how long this lasts.
