Hi @JDXM_Josh18,
We've seen similar reports; changing controllers usually solved that. Can you please try another controller and get back to me?
DICE TeamHi @JDXM_Josh18,
We've seen similar reports; changing controllers usually solved that. Can you please try another controller and get back to me?
DICE TeamIf another controller is not an option for you or it doesn't work, please upload a video so it is perfectly clear what is happening on your screen--it will help our investigation if needed.
Sorry,i can´t upload the video but i found this one that shows exactly the same ploblems.https://www.youtube.com/watch?v=XYrjxM-9NB8
As you can see,the car can reaches till 8000 rpm, but it changes the gear as soon as reaches 6000 rpm,and it makes the car slow. It happens on every car.
And i already changes the control,even though mine is new but it didn´t work
DICE TeamIn the comment of the video you provided there is a link to further reports of this being caused and solved by changing a faulty / damaged controller.
http://answers.ea.com/t5/Technical-Issues/Broken-Gearbox-Gear-Selection/m-p/4930978#M959
I will have this investigated again, but so far our internal testing lead back to an issue with a controller. I do advise you to double-check this again, even if they work properly in other games.
DICE TeamWe have thoroughly investigated this issue, both internally and with user reports. We've been unable to find further examples of what you are experiencing. I am afraid that other than looking out for further reports, at the moment there isn't more I can do.
