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samara50one's avatar
samara50one
Seasoned Novice
28 days ago

NFS Payback and Heat EA PC won't launch and returns to the home screen

NFS Payback and NFS Heat EA PC version won't launch and returns to the home screen but all other games in my EA App library working fine. If any one have informations to help.
CPU
AMD Ryzen 9 9950X3D 16-Core Processor
4300 MHz (5667 MHz)
RAM
 Corsair Vengeance 4ddr5-7000 CL40
192 GB (4 x DDR5-3600)
GPU
NVIDIA GeForce RTX 3090 (24576 MB)
1395 MHz (1395 MHz)
AMD Radeon(TM) Graphics (2048 MB)
2200 MHz (2200 MHz)
Storage
Samsung SSD 9100 PRO 4TB
Samsung SSD 990 PRO 4TB
Corsair MP700 Pro SE 4TB
OS
Edition    Windows 11 Pro
Version    23H2
Installed on    ‎27/‎06/‎2025
OS build    22631.5624
Experience    Windows Feature Experience Pack 1000.22700.1106.0

4 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hey samara50one​, I'm sorry to hear that you can't launch your NFS games. If it's not giving you any error messages, I suggest that you try a Clean Boot and make sure you're running both the EA app and the game as an admin. 

    Let us know if that helps.

  • samara50one's avatar
    samara50one
    Seasoned Novice
    12 days ago

    The EA App for PC isn't good at all when I was using Origin App was better in many ways.

  • SoheiJayce's avatar
    SoheiJayce
    Rising Newcomer
    10 days ago

    Okay so I'm not the only one. I don't have a solution (yet) but I am following.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Did you have a chance to try a clean boot?

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