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Anonymous's avatar
Anonymous
10 years ago
Solved

Nfs 2015 pc edition won't boot

Hi, so my problem is this: I haven't played the game in around 3 weeks. I come to turn on my pc, double click the icon on my homescreen and all it does is open up origin. The game does not load up, no...
  • Straatford87's avatar
    Straatford87
    10 years ago

    @MattBrpQc

    Hi,

    That is not really how it works. The game not booting on your system is a local problem that I won't be able to figure out without trying certain steps with you.

    If you don't want to go through further steps then I would suggest to contact an EA Advisor to check for the possibility of a refund or other available options.

Anonymous's avatar
Anonymous
10 years ago

Tried checking my system for any issues, nothing came back. I also tried a clean boot and it did nothing, the game told me it needed to be activated by inputting my email/username and password. I did that however it would continue to prompt me for it. Not exactly sure what is up with the game but I'm starting to get really frustrated, especially considering how much money I dropped on the game and how unreliable it seems to be. 

Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
10 years ago

@MattBrpQc

Are you referring to an Origin pop-up that asks you to login when trying to launch the game? If so, that sounds like you are logging in on the wrong account.

Could you perhaps add a screenshot of that popup for further clarity?

  • Anonymous's avatar
    Anonymous
    10 years ago

    I got it to log in properly and this only happened when booting from a clean boot. The game is logged in correctly and activated properly. It just won't boot. Same problem as before.

    • Straatford87's avatar
      Straatford87
      Icon for DICE Team rankDICE Team
      10 years ago

      @MattBrpQc

      If the game only boots properly when doing so from a clean boot then it means that you have a conflicting program running on your system. I recommend to refer to the article I linked and try to find out for yourself which program is causing the conflict.

      Let me know if you have any further questions.

      • Anonymous's avatar
        Anonymous
        10 years ago

        Ok, when I do a clean boot, the same problem arrises. The game does not boot. It does not ask for anything. It continues to have the same problem as it did without a clean boot. If you can't help me than tell me you cannot help me. I am tired of going around in circles, waiting a day and not receiving any actual help. If you can't help me, either find someone who can or give me a refund of my $95 CAD dollars I spent to buy a game that doesn't work. I paid a AAA pricetag for a game that is supposed to be good and have a good support team behind it in case anything goes wrong. All I am receiving is b.s.

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