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One more time is very unlikely to fix this because I've done it at least 15 times. Doing a factory reset of my entire xbox is a hard sell when this issue is limited to one single video game.
- EA_Blueberry5 years ago
Community Manager
@PiotrTrochowski9 wrote:
clear alternate MAC address under network settings in the menu. It seems to be working now and hasn’t frozen (yet).@COMINEEYEAHA
Does this work for you?
Thanks for sharing, @PiotrTrochowski9 - 5 years ago
You're welcome.
- 5 years ago
@EA_Blueberry I haven't reinstalled it yet. I think I'm probably just going to let this one pass me by. I loved the game, but I probably won't end up playing it again for a few months. Hopefully when I decide to jump back on there will be a fix in place. I'll definitely be on the lookout for any new entries in the series that are built for the PS5 and Series X.
- 5 years ago
any updates on if that fixed it or not?
- EA_Blueberry5 years ago
Community Manager
Have you tried all the steps provided in this thread? This appears to lean towards a hardware issue that can be corrected through troubleshooting as others have successfully done in the thread.
- 5 years ago
This is happening to me as well. And only Need For Speed Heat. The game freezes everyday for me. I uninstalled it. It's a shame because I like this NFS and love the Need for Speed franchise, played every Need for Speed since Underground. Brand new Xbox Series X since last week, every game is fine but this one. This is a game issue, no troubleshoot will fix this. Gamertag is Kouhad. Happens day time, night time, solo, online, during a race, not during a race. I can play for hours straight, or just 20 minutes, then boom freeze or audio loss with graphical errors.
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