Forum Discussion
EA_Barry
Community Manager
9 years agoTry temporarily disabling your antivirus and also perform a clean boot as follows and then retry:
http://support.microsoft.com/kb/929135
If the problem continues, please post your Dxdiag report: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks.
Anonymous
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