Forum Discussion
EA_Barry
Community Manager
9 years agoTry temporarily disabling your antivirus and also perform a clean boot as follows and then retry:
http://support.microsoft.com/kb/929135
If the problem continues, please post your Dxdiag report: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thanks.
Anonymous
8 years agoHere's my dxdiag report. Help me...!!
- EA_Barry8 years ago
Community Manager
I took a look at your Dxdiag, a couple of things...
- Disable or uninstall Extreme Injector v3
- Run System File Checker as it seems you may be having an OS issue (Event Name: WindowsWcpAIFailure3): http://support.microsoft.com/kb/929833
- Anonymous8 years ago
i have same issue, please can you help me