Hi, I have a problem with nfs Payback, when I start the game, the game block on the start screen, where it says to press Enter. I press everything i could but it doesn't go on. Thx so much for help.

@Ste2038 Try temporarily disabling your antivirus or other security software and perform a clean boot before playing: http://support.microsoft.com/kb/929135 Also, does your machine meet the system requirements? Minimum Requirements for 720p30 at low settingsOS: 64-bit Windows 7 or laterCPU: Intel i3 6300 @ 3.8GHz or AMD FX 8150 @ 3.6GHz with 4 hardware threadsRAM: 6GBDISC DRIVE: DVD ROM drive required for installation onlyHARD DRIVE: 30GBVIDEO: NVIDIA GeForce® GTX 750 Ti or AMD Radeon™ HD 7850 or equivalent DX11 compatible GPU with 2GB of memoryDirectX: 11 Compatible video card or equivalentINPUT: Dual analog controllerONLINE CONNECTION REQUIREMENTS: 192 KBPS or faster Internet connection

This may not help you, but I just had the same issue on PS4, I disabled my internet and loaded the game again and I got right into story mode. Not sure how it’ll work for PC.

@Ste2038 If you still have an issue playing, please post your Dxdiag report here so we can take a look, thanks. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

@Ste2038 If you are unsure if your machine meets the requirements, you can post your Dxdiag report here and we can take a look for you. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Nfs Payback Error on the start screen

10 Replies

EA_Barry
Community Manager
8 years ago
@Ste2038

Try temporarily disabling your antivirus or other security software and perform a clean boot before playing:

http://support.microsoft.com/kb/929135

Also, does your machine meet the system requirements?

Minimum Requirements for 720p30 at low settings
OS: 64-bit Windows 7 or later
CPU: Intel i3 6300 @ 3.8GHz or AMD FX 8150 @ 3.6GHz with 4 hardware threads
RAM: 6GB
DISC DRIVE: DVD ROM drive required for installation only
HARD DRIVE: 30GB
VIDEO: NVIDIA GeForce® GTX 750 Ti or AMD Radeon™ HD 7850 or equivalent DX11 compatible GPU with 2GB of memory
DirectX: 11 Compatible video card or equivalent
INPUT: Dual analog controller
ONLINE CONNECTION REQUIREMENTS: 192 KBPS or faster Internet connection
Anonymous
8 years ago
Approved
it doesn't work
Anonymous
8 years ago
Approved
This may not help you, but I just had the same issue on PS4, I disabled my internet and loaded the game again and I got right into story mode. Not sure how it’ll work for PC.
EA_Barry
Community Manager
8 years ago
@Ste2038

If you still have an issue playing, please post your Dxdiag report here so we can take a look, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
EA_Barry
Community Manager
8 years ago
@Ste2038

If you are unsure if your machine meets the requirements, you can post your Dxdiag report here and we can take a look for you.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Anonymous
8 years ago
Approved
Do you need all the report or only some parts? in my pc there is: CPU: i5-6400, GPU: msi gtx1080 gamingX 8Gb, 8Gb of DDr4 ram, I think is ok no?
EA_Barry
Community Manager
8 years ago
@Ste2038

Those specs look ok but there may be useful Windows Error Reporting info at the bottom of your Dxdiag.
Anonymous
8 years ago
Approved
Here it is!
Windows Error Reporting:
+++ WER0 +++:
Bucket errato 129576784168, tipo 5
Nome evento: RADAR_PRE_LEAK_64
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: ShellExperienceHost.exe
P2: 10.0.16299.15
P3: 10.0.16299.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:
File allegati:
\\?\C:\Users\giuli\AppData\Local\Temp\RDRDC16.tmp\empty.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDC26.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDC53.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDC64.tmp.txt
I file potrebbero essere disponibili qui:

Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: f2495631-1f66-4f2f-b5be-20b108a3f3cd
Stato rapporto: 268435456
Bucket con hash: ff90a1af15c28431182adb97b1fca3c8
+++ WER1 +++:
Bucket errato 128063361319, tipo 5
Nome evento: WindowsUpdateFailure3
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: 10.0.16299.64
P2: 8024402c
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 0
P7: 8024500b
P8: Update;taskhostw
P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
P10: 0
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2408.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER241A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER242B.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_10.0.16299.64_19a0c26851edd1960726b6b2eff77194055f1c_00000000_21a1c942
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: ed32146d-2de0-490f-a1e3-cc327cdfe79e
Stato rapporto: 268435556
Bucket con hash: c681db585ddc416a1b07dd5c76da986f
+++ WER2 +++:
Bucket errato 128062205959, tipo 5
Nome evento: StoreAgentScanForUpdatesFailure0
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: Update;
P2: 8024402c
P3: 16299
P4: 64
P5: Windows.Desktop
P6:
P7:
P8:
P9:
P10:
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1072.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1080.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10A1.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Update;_f5279ba2b4c8435610d99df2ea3ebf27165dd25f_00000000_21a1c078
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: 0a368974-e940-4723-8bf6-8a68e863bec3
Stato rapporto: 268435556
Bucket con hash: 793d1bf15193c8ca72b3fe03bea0a329
+++ WER3 +++:
Bucket errato , tipo 0
Nome evento: WindowsUpdateFailure3
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: 10.0.16299.64
P2: 8024402c
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 0
P7: 8024500b
P8: Update;taskhostw
P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
P10: 0
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2408.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER241A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER242B.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.16299.64_19a0c26851edd1960726b6b2eff77194055f1c_00000000_cab_272c2428
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: ed32146d-2de0-490f-a1e3-cc327cdfe79e
Stato rapporto: 100
Bucket con hash:
+++ WER4 +++:
Bucket errato , tipo 0
Nome evento: StoreAgentScanForUpdatesFailure0
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: Update;
P2: 8024402c
P3: 16299
P4: 64
P5: Windows.Desktop
P6:
P7:
P8:
P9:
P10:
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1072.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1080.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10A1.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;_f5279ba2b4c8435610d99df2ea3ebf27165dd25f_00000000_cab_226410a0
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: 0a368974-e940-4723-8bf6-8a68e863bec3
Stato rapporto: 100
Bucket con hash:
+++ WER5 +++:
Bucket errato , tipo 0
Nome evento: WindowsUpdateFailure3
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: 10.0.16299.64
P2: 8024402c
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 0
P7: 8024500b
P8: Update;taskhostw
P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
P10: 0
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2408.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER241A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER242B.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.16299.64_19a0c26851edd1960726b6b2eff77194055f1c_00000000_cab_272c2428
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: ed32146d-2de0-490f-a1e3-cc327cdfe79e
Stato rapporto: 100
Bucket con hash:
+++ WER6 +++:
Bucket errato , tipo 0
Nome evento: StoreAgentScanForUpdatesFailure0
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: Update;
P2: 8024402c
P3: 16299
P4: 64
P5: Windows.Desktop
P6:
P7:
P8:
P9:
P10:
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1072.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1080.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10A1.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;_f5279ba2b4c8435610d99df2ea3ebf27165dd25f_00000000_cab_226410a0
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: 0a368974-e940-4723-8bf6-8a68e863bec3
Stato rapporto: 100
Bucket con hash:
+++ WER7 +++:
Bucket errato , tipo 0
Nome evento: WindowsUpdateFailure3
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: 10.0.16299.64
P2: 8024402c
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 0
P7: 8024500b
P8: Update;taskhostw
P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
P10: 0
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2408.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER241A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER242B.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.16299.64_19a0c26851edd1960726b6b2eff77194055f1c_00000000_cab_272c2428
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: ed32146d-2de0-490f-a1e3-cc327cdfe79e
Stato rapporto: 4
Bucket con hash:
+++ WER8 +++:
Bucket errato , tipo 0
Nome evento: WindowsUpdateFailure3
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: 10.0.16299.64
P2: 8024402c
P3: 00000000-0000-0000-0000-000000000000
P4: Scan
P5: 0
P6: 0
P7: 8024500b
P8: Update;taskhostw
P9: {855E8A7C-ECB4-4CA3-B045-1DFA50104289}
P10: 0
File allegati:
I file potrebbero essere disponibili qui:

Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: ed32146d-2de0-490f-a1e3-cc327cdfe79e
Stato rapporto: 1074003968
Bucket con hash:
+++ WER9 +++:
Bucket errato , tipo 0
Nome evento: StoreAgentScanForUpdatesFailure0
Risposta: Non disponibile
ID CAB: 0
Firma problema:
P1: Update;
P2: 8024402c
P3: 16299
P4: 64
P5: Windows.Desktop
P6:
P7:
P8:
P9:
P10:
File allegati:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1072.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1080.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER10A1.tmp.txt
I file potrebbero essere disponibili qui:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Update;_f5279ba2b4c8435610d99df2ea3ebf27165dd25f_00000000_cab_226410a0
Simbolo analisi:
Nuova ricerca di soluzioni: 0
ID rapporto: 0a368974-e940-4723-8bf6-8a68e863bec3
Stato rapporto: 100
Bucket con hash:
EA_Barry
Community Manager
8 years ago
@Ste2038

Thanks.

Make sure that all available Windows Updates are installed.

You might also want to check your Windows system files are functioning correctly by using the following System File Checker utility:

http://support.microsoft.com/kb/929833
SuBw00FeR37
8 years ago
I've just installed NFS Payback and I can't get past the start screen where it says "Press Enter to start"
I've tried repair, reinstalling, disabling all kinds of things, no controllers plugged in, controllers plugged in, disabling overlays Anyone know wth is going on?
my PC:
i7 3770k
GTX 1080ti
512gb sSD
Z77 Mpower mobo

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Nfs Payback Error on the start screen

10 Replies

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