Hello,
When I try to install NFS Undercover the problem is it cannot be hovered over but can be clicked on and installed but when i try to download it it says the access thing.
Also, the language is canadian english or american english not just english.
I attached an image of what happens
Help?
Thanks
Gerjaffers2000
Community ManagerHey there, I'm sorry to hear you're running into trouble downloading your game.
Based on the screenshot you shared, this appears to be an entitlement issue with the game on your account. Because we can't access account or billing details here on the forums, you'll need to reach out to EA Help so an advisor can look into your account and help you get this sorted: https://help.ea.com/
If you run into any issues getting in touch with them, let us know!
