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Anonymous's avatar
Anonymous
10 years ago
Solved

NOT WORKING - SERVERS DOWN REFUND TIME

Just bought Need for Speed digitally, in the Black Friday deal on PS Store.  Worked last night for a 'short period' but today says EA servers are down and cannot play the game AT ALL.  Will I be g...
  • Straatford87's avatar
    Straatford87
    10 years ago

    @amirru2311 @ruffluke

    We experienced a temporary outage earlier. This was most likely caused by the rush of Black Friday. I sincerely apologize for the inconvenience.

    We have confirmed users are playing again without issues. Could you please let me know if that is the case for you as well, or if you need further help?

    As for getting a refund: you should contact your retailer for their refund options.

    --Tom

Anonymous's avatar
Anonymous
10 years ago
Actually I have a quiet similar problem. I dont know is it because the server or something but there is no way to launch my need for speed game no limits on my android advice. Im still getting the notification that my fuel is ready and to play the special event but stillnthe same. No way to get into the game. So is it a problem because of the server or something else???
Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
10 years ago

@amirru2311 @ruffluke

We experienced a temporary outage earlier. This was most likely caused by the rush of Black Friday. I sincerely apologize for the inconvenience.

We have confirmed users are playing again without issues. Could you please let me know if that is the case for you as well, or if you need further help?

As for getting a refund: you should contact your retailer for their refund options.

--Tom

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