Forum Discussion

2 years ago

purchased game is not showing library neither having return option

i purchased game ( need for speed rivals ) from ea.com on 28-01-2024 and it not showing in my library, I am not able to open it neither I am having any return or refund option on my purchse , i dont ...

EA_Pulsar

Community Manager

2 years ago

Hey @uusv01hifmyn

Please check your order history and status information to make sure that your transaction has been processed and that the correct product has been purchased. You can see those details here: https://help.ea.com/en/help/ea/ea-app/order-history-status-info/

uusv01hifmyn
2 years ago
I did checked by my Self and it says completed as status, screenshot is attached to message

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purchased game is not showing library neither having return option

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