Re: Cannot connect to EA Servers

@saadburney

Hi,

First make sure that you restart your router and system. Then try connecting to the game via a wired ethernet cable.

If the issue persists then make sure that the following ports are allowed on your network:

• TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
• UDP: 1024-1124; 18000; 29900

It is important that you check both any anti-virus, anti-malware and firewall programs on your system. Make sure to also check the firewall and settings on your router; a firewall should be disabled and the best setting for gaming would be to enable UPnP.

Further tips are available in the following two articles:

• http://help.ea.com/en/article/connection-troubleshooting-basic/
• http://help.ea.com/en/article/connection-troubleshooting-advanced-pc/

And lastly, since Need for Speed requires a persistent internet connection--even in solo mode--it is important that you make sure that your network connection is optimal.