Re: intel error
First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!
1) For the First problem "keyboard not working":
http://answers.ea.com/t5/Technical-Issues/Keyboard-not-working/m-p/5235791/highlight/true#M3892
2) For the Second problem "the Intel graphics driver", please try to download & install the drive manually (not via Intel driver tool). You can download from here:
http://downloadcenter.intel.com/product/80939/Graphics-Drivers