Re: Need for Speed Hot Pursuit Remastered not launching

it's a laptop, when playing game, it will switch to Nvidia geforce 4060 laptop graphic card automatically.
i think switching the graphic card won't cause the game crash.

That is definitely a smart move @vembw, I would advise you to check out the recommended steps by @EA_Illium.

so what should i do next @EA_Illium ?
i verified the game file by steam, reinstalled the game.

Tried using origin to launch the game but there is still no progress.

so i think it's not ea app or origin causing the problem, so i switched back to ea app.

is there a file or program that conflicts with the game?

the origin and ea app are not in my pc at the same time.

they are tested separately. I only use 1 of them. @EA_Illium 

There's ea app in pc now.