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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: NFS Heat Progress not Saving at all

Hi @fadedpotato06,

The Save location should be: C:\Users%UserName%\Documents\Need for Speed Heat\SaveGame\savegame

If not it may also be in Steam; Steam/steamapps/compatdata/1222680/pfx

6 Replies

  • There is no save file. Theres not even a Need For Speed directory in my documents folder where it should be.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @CruelCopperheads 

    Thanks for confirming, is we cannot save progress or create a save file something may be conflicting with NFS Heat, or preventing it from making changes. 

    To confirm have you tried the following?

    1. Try running the client and game as an admin
    2. Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
    3. Check for other applications that may be limiting EA App or Game performance
    4. Run the System File Checker tool, then Check for Windows and GPU updates  
    5. Restart your device in Clean Boot mode first then try again.
      1. Only run EA app and NFS Heat once in a clean boot

    Thanks!

  • I have still not been able to find any save files for this game in the directories suggested

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @fadedpotato06, Would it be possible to test this on a new user or admin account on the device to see if the game can create files?

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