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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: NFS heat studio registration email

    Issue is now considered Resolved. 

Hi Everyone!, 

I wanted to drop a quick update, I have passed along what is happening to the team. If anything changes or I get additional information I will be sure to share info here. 

Thanks!

Update: 4-7-22

Hi Everyone, 

I wanted to reach out to see if anyone can share when they first tried signing into accounts via the Studio app? If so can you provide the Date/Time and Time Zone you are in?

Thanks!

Update: 4-8-22

We recently made some changes on our end, can you try restarting the studio app and seeing if this continues for everyone?

Thanks!

For Vis: @Zaythoveen8 @Chizou2023 @astevebennett @Mrsin9384 @CaptSid79 

8 Replies

  • Chizou2023's avatar
    Chizou2023
    Seasoned Ace
    4 years ago
    @EA_Illium I think I'll try to reinstall the game instead. If the log in doesn't work, even if I use my account and the correct verification code, I will try to inform you here in the same forum. Thank you. 🙂
  • CaptSid79's avatar
    CaptSid79
    4 years ago

    I first encountered this issue and tried to login 3/18/22 around 6pm CST.

  • Chizou2023's avatar
    Chizou2023
    Seasoned Ace
    4 years ago
    @CaptSid79 Same. Used to work before, but later on when I try to log in
    on March 19, 2022, suddenly stopped working.
  • CaptSid79's avatar
    CaptSid79
    4 years ago

    As of last night Studio app is no longer saying that I need to finish my registration! I will confirm that the game is synced to the app tonight.

  • astevebennett's avatar
    astevebennett
    Rising Traveler
    4 years ago

    Log on to NFS Heat Studio is now working again without issues. Thanks. 
    I’ll try a car load to NFS Heat when I get back home. 
    Thanks for the work guys. 

  • astevebennett's avatar
    astevebennett
    Rising Traveler
    4 years ago

    @astevebennettConfirmed Studio configurations now download to NFS Heat game.
    Also amendments in Studio are saved in the Cloud.
    Thanks again to the Support Team

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