Re: Unable to load my game

First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

If you come across the error that your cloud save cannot be synced, you can try to manually overwrite it with your local one.

- Deactivate cloud sync in Origin

- Launch the game and play to create a newer local version of the saved data

- Close game

- Activate cloud sync in Origin

- Relaunch game, you should now be prompted if you wanna overwrite your cloud save

You can now overwrite the potentially corrupted cloud save by choosing the corresponding option.

Source: https://help.ea.com/ca/help/origin/origin/backing-up-origin-game-saves/