Re: Will not let me play NFS HEAT on xbox

While we work on this, the following steps should help you get into the game. 

Remove any accessories but your primary controller. Even something like a wireless headset can be a factor, so don't leave anything out. Open up your Xbox menu, open Settings > Devices& Streaming > Accessories, and remove everything but your primary controller.

Also some players are having issues with Elite V2 controllers, plugging it in if it's connected wirelessly, or going wireless if it's plugged in should help.