The infinite loading screen issue has been resolved and players should now be able to load their game without issues. For anyone that is experiencing loading issues, please follow the connection steps in our Need for Speed troubleshooting guide.
The most important connection steps are the following:
Do a hard reset on your console and router (unplug both from power for about two minutes)
Use a wired connection
Enable port forwarding on your router. You can find more info on how to do that in a PS4 and XB1 guide
I've tryed everything and this problem is still here I was playing fine for about an hour and then I got dropped
I'm in Ontario Canada
Playstation 4
Anonymous
10 years ago
Same here
Anonymous
10 years ago
Ontario Canada, PS4, Rogers
Have not been able to play the game since I got it!
Anonymous
10 years ago
Thanks for the info guys. It's super useful. Could you maybe try to turn off your console and try to connect again after waiting 15 minutes of so? Let us know what happens then.
Those trouble shooting methods don't do anything to help. Your servers are the problem. You haven't had robust enough servers for several of your recent game launches. You need to be ready for the amount of people that will inevitably be trying to play in the first week or so after a game launch. Or you could just stop trying to be cool with having everything about the game require an Internet connection.
Anonymous
10 years ago
Atlantic Canada (New Brunswick), PS4 and Rogers
Anonymous
10 years ago
3 hours of trying and still no luck. I've tried relaunching the game, power cycling my ps4, opening the correct ports. It's too bad I can't return the game since I opened it up.
Toronto, Ontario Rogers Ps4
Anonymous
10 years ago
Ps4 Ontario Canada with rogers
Anonymous
10 years ago
Albany, NY, USA
PS4
Time Warner Communications
Anonymous
10 years ago
Hi Community Manager;
I've got the dame problem on PS4. Stick on loadscreen.
I from France; i've also other friends who have the same problem.
What is ISP?
France PS4
Anonymous
10 years ago
Oh; I think I understand
Orange is my ISP.
Anonymous
10 years ago
I'm having the issue followed all the steps in in east Texas on ps4
Anonymous
10 years ago
Sorry to hear some of you are still having issues to connect in-game after trying the manipulations outlined in our previous post. I just want to let you know that we are still looking into the issue.
Please keep an eye on the official NFS Twitter account for updates in the next few hours.
Connection lost, returning to main menu. Did you not learn with the BF4 and Simcity release that online only is grabage for you guys? $90 Deluxe edition to collect dust on the DAY it was released? If this issue isn't fixed by the time I get home from work at 12:30am EST it's going right back to EB Games for a refund.
Same problem with battlefield and ea did absolutely nothing to fix that Servers are *
Anonymous
10 years ago
Region: Scarborough, Ontario
Console: ps4
ISP: Rogers
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