Dear EA Support,
At 03/12/2019, after spending an entire day to collect bank, rep, challenges and customize my cars, I wanted to look for some community designs for my car. At that moment, it gave an error that it can not sync offline data with online data, with just a confirmation button.
As soon as I confirmed, my entire game was destroyed. Not only I was missing over 1million bank, but over 25 cars, from which my main cars, also most of my cars in storage are corrupt (Actual missing pieces, hoods, tires) and if I attempt any sort of customization the game just crashes.
What I am experiencing is truly unpleasant, even more so, I have contacted your online support where I have been transferred numerous times without anyone giving me but a hint of what is going on. I would appreciate it if someone shares recovery procedure, as I can not even play the game at the minute.
I've tried every forum shared solution for PS4 and none of them actually worked for me.
Please feel free to check my PSN account (Listed in my EA profile, and reach out for a solution via e-mail)
