Product: Need for Speed Heat
Platform:Microsoft XBOX One
Summarize your bug Item Synchronization failed. Please Contact customer support. Error Code: 40010000 Cannot earn money or rewards
What car were you using? Ford GT
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? DEX by bridge in middle of map
Was it a day or a night event? Day Event
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Crash into seperate finish line on the left winning the race but not going through the finish line
What happens when the bug occurs? No rewards and cannot win anything after on other races
What do you expect to see? My items and account to be resynchronized and continuation of Dex story and to be able to earn money.
Item Synchronization failed. Please Contact customer support. Error Code: 40010000
I've already posted this three times and it didn't work. You guys need to work on your Mobile website and make it more chrome friendly as most people will be visiting from phones I assume. I think what went wrong was I attached a picture so no picture of the error code this time.
