Good game hampered by horrendous matchmaking

Ill start by saying i have had alot of fun playing this game with friends but.....Holy crap is the matchmaking the most terrible thing ive experienced in a game in a long time.  At this time it is almost impossible to join into a online lobby with friends.  Its literally a 1-100 chance to work.  Instead you have to wait until your lucky and your friends lobby has only 15 people and doesnt get automatically inserted with a new player immediately.  Oh and you cant be in your own lobby at the time because it must first bring you back to the initial lobby before loading you to your friends game.  Usually by that time the server is already full again.  and when you have 4 people playing this is an absolute nightmare.  Millions of dollars this company makes and they cant get servers right?  All this while also dealing with random crashes, races ending but im still stuck in the race with no hud and no option to pause and leave without force shutting it down, random persistent sounds that dont stop unless restarting game.  This game coulda been something absolutely special but instead it ends up being mid tier because of the servers/matchmaking.