NFS unbound vol 9 Premium speed pass not working

@M1410_997 Bro I feel u. Sony just said EA is fixing it but it's been 3 weeks. I am a bit frustrated now after trying so hard to find solutions. The VOL9 premium speed pass just lies there with a price tag and my integra and anniversary m3 are just sitting there laughing at me. I just hope a quick fix will be there.

Hi Groguet. I can share some images with you. I believe I am suffering from the same issue. So in short words, the PlayStation store still asks us to pay for the VOL9 premium speed pass even though we have purchased the ultimate collection upgrade. In the image, you can tell that the ultimate collection is purchased but the speed pass still has a price tag on it. I checked both the in-game and outside stores; none showed a download button. We really need some help from you and thank you so much, sir.

@EA_Groguet 

Hi there Groguet , it’s not actually an Error we’re receiving but it’s a missing item from the full package, I’ve purchased the NFS unbound ultimate collection upgrade and received all the items mentioned in the description except the VOL 9 premium speed pass which shows that i need to pay for it 9.99$ , all the other DLC working fine except that one thing .

@FZCOwen1 same bro , I literally finished everything from VOL 9 and just waiting for this issue to be fixed .

I am chiming in here with the same problem . I purchased the Ultimate Collection Upgrade on PS5 and it straight up didn't give it to me. Contacted EA support and he said to contact Sony . I did and thought I was getting somewhere as the first guy was super nice but ultimately couldn't do anything and gave me a confirmation number .2nd guy not useful at all and told me to contact EA and basically hung up on me . 

There is an issue going on here and the thing is if the problem IS on their end  they are not going to listen to us but they WILL listen to you as a publisher . 

Bought vol 9 just three days ago for PS5. Still nothing unlocked. Has anyone solved this yet? I restored to an earlier file and it still didn't work. I downloaded the patch via PSN which supposedly fixes the issue, restarted the game, and my PS5.

Hey there,

Thank you very much for the images you attached. I escalated this, and as soon as I have more information, I will update you.

-Groguet

I'm in the same boat. I've purchased the ultimate collection package. Received everything that was included and it works fine except for the volume 9 premium speed pass I was hoping somebody else or someone would have answers but as I have read. Everybody's message there seems to be a big error with this issue. I'm hoping that the premium cars the Integra type are the BRZ and the M3 GTR are not just for multiplayer I'm hoping that I can use them in the story mode as I do not do multiplayer online

i have this same issue too. i got all the dlc packs included in the ultimate edition except for the vol 9 speed pass. i read about this issue last month so i held off from purchasing it until the patch update was released. but it's still bugged. i saw a solution that is to redeem it from the in game store but i dont have the option to, only the option to purchase it. im on ps5.

Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug I have purchase the ultimate edition and not received volume 9 content
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? By giving me volume 9
What happens when the bug occurs? Didn't give me anything
What do you expect to see? Volume 9 speed pass

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Here's proof