Today I just lost all my progression in online mode. Yesterday my progress are lvl45 but today I open my game the are show like I open in the first time ask me everything(crossplay,auto login, etc.) then I go play online but the game ask me to create character like I haven't play online before! Then I create the character and select first car I see my lvl are 0 money are 0 and I lost all my cars. Please help me ☹️
Platform: Xbox Series S
Xbox GT: mammumiilis
Region: Europe(LV)
Are you getting an error message? Error 0009 i can’t remember.
Date this issue started (is it still happening?)? Last week i`ve tried several times to launch the game hoping to get my progress and no luck with that
Is anything else happening? Nope, just my progress lost
Please share any steps you've tried to far to resolve the issue: everything was mentioned above
platform xbox s/x.
this is the 2nd time this has happen to me .i spend a lot of time on this game & had 20+M & EA comes in & takes it all away in one day .
the only thing that is corrupted is EA.
I was playing today (online freeroam), everything was fine. Went idle because I had to answer my phone. When I came back I had an error message: "You lost your online connection" - clicked "ok" or "continue" or whatever the option was, got a loading screen, the green bar filled up and then nothing happened, I was stuck on this screen. Waited for a minute or two, then alt-F4'ed out. Restarted. All progress gone, offline and online. Online it still tells me I've completed Season 6, and I think my rank may have still been there, but I'm getting character selection, then beginner car selection. So I lost all cars and all money in offline and in online, I haven't checked yet if the challenges are still marked as complete or what's with all the cosmetic rewards. Very very annoying. Is there no cloud save or server-side save I can revert to?
Platform: PC
Region: Europe
Are you getting an error message? while playing I got one telling me I have lost online connection
Date this issue started (is it still happening?)? March 27 2024
Is anything else happening? nothing except the game behaving like I'm playing for the 1st time
Please share any steps you've tried to far to resolve the issue: tried "Repair Game" in EA App; tried restoring a year-old backup of the save folder
i notice this you tuber commented that he lost his file due to this corrupted file & some how he got like billions of dollars back. so how is this possible
